WATER, WATER, EVERYWHERE

AND ALL THE PROFITS SHRINK

By Max Reid

The effects of climate change are becoming a fact of life across much of Canada.

We typically regard weather events like flooding as a symptom mainly suffered by our coastal provinces, however, the reality of the changing climate is quickly making its way inland to confront a comparatively unprepared central population.

For the collision repair industry, this means water-damaged vehicles will become a more prevalent part of the work mix and the due diligence required of techs and shop owners will only expand.

Personal finance advocates at Money Wise have already begun receiving reports that vehicles damaged in flooding in the southern United States are making their way into the Canadian used vehicle market due to water damage going unreported at the time of shipping. In April of 2008, Canada’s Registrar of Imported Vehicles declared all flood-damaged vehicles unrepairable, preventing them from being licensable for drivers, but eligible for import as scrap.

However, with the North American auto industry in a crunch for used vehicle inventory, some bad actors are lying on the damage reports of flooded vehicles to bypass salvage laws and capitalize on a limping used vehicle market.

As a result, the buck has been passed on to the individual at the body shop to be able to identify the signs of water damage and address them appropriately. There are a few clues techs and estimators can look for to determine whether a customer could be driving a flood-damaged vehicle. The first and probably most obvious place to check to see if a vehicle has been in a flood is the carpeting. If it is exceptionally muddy or musty (and doesn’t just look like someone’s messy work truck), there is a possibility that the vehicle was submerged in water at some point.

On the flip side, a suspiciously new carpet in an older vehicle could also tip off a perceptive technician that a cover-up is afoot. Money Wise also recommends checking seat-mounting screws to see whether the seats have been removed to help dry the carpeting, as well as checking any other exposed screws for signs of rust.

THE BUCK HAS BEEN PASSED ON TO THE INDIVIDUAL AT THE BODY SHOP TO BE ABLE TO IDENTIFY THE SIGNS OF WATER DAMAGE AND ADDRESS THEM APPROPRIATELY.

A vehicle’s lights can also be left with a visible waterline that would indicate whether it has been submerged at some point. As far as what to do once you’ve determined that a vehicle was in a flood, the answer is nothing. While ordinarily salvage imports may be rebuilt to be put back on the road, the RIV specifically states that vehicles damaged in a flood are the exception.

“Salvage or rebuilt salvage vehicles can be licensed in Canada provided the original damage was not flood related and the vehicle is admissible under Transport Canada’s List of Vehicles Admissible from the United States,” according to the RIV’s website. Writing off a repair job is never ideal, but neither is putting a customer in danger for a quick buck. Keep your eyes peeled out there after the rain falls.

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Unraveling the Essentials: A Comprehensive Guide to Efficient Collision Repair Solutions

In the aftermath of a traffic accident, navigating the maze of collision repair can be a daunting ordeal. Yet, the key to swiftly restoring the harmony between life and the road lies in understanding the essentials of efficient collision repair solutions. This comprehensive guide is designed to unravel these essentials, ensuring that your vehicle receives the care it needs to return to its pre-collision glory.

**1. Initial Assessment and Estimation**

The first step in the collision repair process involves a thorough assessment and estimation. Professionals will examine your vehicle to determine the extent of the damage. Utilizing latest technologies, such as 3D scanning and computerized estimating systems, repair shops can provide accurate and detailed estimates, ensuring transparency and fairness in the repair process. Prioritizing shops that offer free, no-obligation estimates can also be a beneficial practice.

**2. Choosing OEM (Original Equipment Manufacturer) Parts vs. Aftermarket Parts**

A crucial decision in the repair process is the choice between OEM parts and aftermarket parts. OEM parts are produced by the vehicle’s manufacturer and guarantee a perfect fit and optimal performance, maintaining your vehicle’s value and integrity. Meanwhile, aftermarket parts, often less expensive, might not always match the exact specifications of your vehicle, potentially affecting performance and safety. For high-quality repairs, OEM parts are generally recommended, though in some cases, aftermarket parts can serve as a budget-friendly alternative without compromising on safety.

**3. Technological Expertise and Certification**

The complexity of modern vehicles, with their advanced safety systems and computerized components, requires a high level of technological expertise. Choosing a repair shop with certified technicians, who are trained in the latest repair techniques and technologies, is essential. Certifications from organizations like I-CAR (Inter-Industry Conference on Auto Collision Repair) signal a technician’s skills and knowledge in collision repair, offering reassurance that your vehicle is in capable hands.

**4. Paint Matching and Finishing Techniques**

The final appearance of your vehicle, upon completion of repairs, is predominantly determined by the quality of paint matching and finishing techniques. Advanced color matching technology ensures a seamless blend between the repaired areas and the original paintwork, preserving the aesthetic appeal of your vehicle. A high-quality repair shop will use environmentally friendly, water-based paints, and computerized paint mixing systems to achieve an impeccable finish.

**5. Understanding the Warranty**

Before committing to a repair shop, understanding the warranty offered on the repair work is critical. A reputable shop will stand behind its work with a comprehensive warranty that covers both parts and labor. Ensure you are clear about the warranty’s duration and what it entails. A solid warranty is a testament to the confidence a repair shop has in its workmanship and the quality of the parts used.

**6. Communication and Customer Service**

Excellent communication and customer service are the hallmarks of a reputable collision repair shop. The repair process should be transparent, with regular updates on the progress of your vehicle’s repairs. Professional shops will handle the coordination with insurance companies, alleviating one more concern from your list. Selecting a repair facility that values customer service ensures a more manageable and stress-free repair experience.

In conclusion, efficient collision repair solutions hinge on making informed decisions at each step of the process. From the initial assessment to the final touches, understanding the essentials delineated in this guide empowers you as a vehicle owner, ensuring that your collision repair journey culminates in a seamless and satisfactory outcome. Remember, quality repairs are an investment in your vehicle’s future, safeguarding its performance, safety, and resale value.

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