FROM PAPERS TO IPADS

THE INDUSTRY’S WORDS ON WEB-BASED PLATFORMS

Those with their toes in the industry for a few decades will know how tedious writing estimates used to be. Heck, some of you might have carpal tunnel to prove it.

Today’s estimating systems, contrary to the pen-and-paper methods of the past, are almost entirely web-based. In 2022, you can perform estimates in the palm of your hand, via a smartphone or tablet.

It’s no secret these platforms have advanced technologically alongside the rise of complex tech present in modern vehicles—think advanced driver assistance systems (ADAS) and the millions of lines of code resting deep in the softwares of the vehicles in your shop. Preand post-scans are non-negotiable in today’s repair climate, and writing proper estimates is integral to that equation.

Collison Repair mag recently conducted a survey on the state of estimation where readers revealed that a simple estimate can take anywhere from five minutes to upwards of an hour. For complex estimates, readers suggest the task can take anywhere from one hour to six hours to complete.

When it comes to training staff on estimating systems, the results were just as muddled. Some readers said it takes them a few mere hours to train new employees on an estimating platform; others argue that you may never be proficient.

“It takes several days to be just functional; several months to gain proficiency,” wrote one reader.

“I’d say training takes about six months, depending on the system,” wrote another anonymous reader. “However, due to insurance company involvement, training is never-ending.” “Good question,” admitted another. Regardless, the survey drew at least one consensus across the board: the systems of today are generally faster than those of yesteryear.

“We used to hand-write estimates,” reminisced a respondent. “Plus, web-based systems are much quicker than the old server-based platforms.”

So, how hands-on is your team when it comes to understanding your platforms and serving the customer an accurate estimate?

Check out Collision Repair’s culmination of scanning, diagnostic and estimation tools on the following pages.

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"Cars in a Professional Collision Repair Workshop with Technicians Expertly Restoring Vehicles to Pre-Collision Glory"

Unraveling the Essentials: A Comprehensive Guide to Efficient Collision Repair Solutions

In the aftermath of a traffic accident, navigating the maze of collision repair can be a daunting ordeal. Yet, the key to swiftly restoring the harmony between life and the road lies in understanding the essentials of efficient collision repair solutions. This comprehensive guide is designed to unravel these essentials, ensuring that your vehicle receives the care it needs to return to its pre-collision glory.

**1. Initial Assessment and Estimation**

The first step in the collision repair process involves a thorough assessment and estimation. Professionals will examine your vehicle to determine the extent of the damage. Utilizing latest technologies, such as 3D scanning and computerized estimating systems, repair shops can provide accurate and detailed estimates, ensuring transparency and fairness in the repair process. Prioritizing shops that offer free, no-obligation estimates can also be a beneficial practice.

**2. Choosing OEM (Original Equipment Manufacturer) Parts vs. Aftermarket Parts**

A crucial decision in the repair process is the choice between OEM parts and aftermarket parts. OEM parts are produced by the vehicle’s manufacturer and guarantee a perfect fit and optimal performance, maintaining your vehicle’s value and integrity. Meanwhile, aftermarket parts, often less expensive, might not always match the exact specifications of your vehicle, potentially affecting performance and safety. For high-quality repairs, OEM parts are generally recommended, though in some cases, aftermarket parts can serve as a budget-friendly alternative without compromising on safety.

**3. Technological Expertise and Certification**

The complexity of modern vehicles, with their advanced safety systems and computerized components, requires a high level of technological expertise. Choosing a repair shop with certified technicians, who are trained in the latest repair techniques and technologies, is essential. Certifications from organizations like I-CAR (Inter-Industry Conference on Auto Collision Repair) signal a technician’s skills and knowledge in collision repair, offering reassurance that your vehicle is in capable hands.

**4. Paint Matching and Finishing Techniques**

The final appearance of your vehicle, upon completion of repairs, is predominantly determined by the quality of paint matching and finishing techniques. Advanced color matching technology ensures a seamless blend between the repaired areas and the original paintwork, preserving the aesthetic appeal of your vehicle. A high-quality repair shop will use environmentally friendly, water-based paints, and computerized paint mixing systems to achieve an impeccable finish.

**5. Understanding the Warranty**

Before committing to a repair shop, understanding the warranty offered on the repair work is critical. A reputable shop will stand behind its work with a comprehensive warranty that covers both parts and labor. Ensure you are clear about the warranty’s duration and what it entails. A solid warranty is a testament to the confidence a repair shop has in its workmanship and the quality of the parts used.

**6. Communication and Customer Service**

Excellent communication and customer service are the hallmarks of a reputable collision repair shop. The repair process should be transparent, with regular updates on the progress of your vehicle’s repairs. Professional shops will handle the coordination with insurance companies, alleviating one more concern from your list. Selecting a repair facility that values customer service ensures a more manageable and stress-free repair experience.

In conclusion, efficient collision repair solutions hinge on making informed decisions at each step of the process. From the initial assessment to the final touches, understanding the essentials delineated in this guide empowers you as a vehicle owner, ensuring that your collision repair journey culminates in a seamless and satisfactory outcome. Remember, quality repairs are an investment in your vehicle’s future, safeguarding its performance, safety, and resale value.

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