SMOOTH AS STEEL
SMOOTH AS STEEL THE PRODUCTS THAT MAKE RUNNING YOUR BUSINESS EASY During the months that humanity hid indoors in 2020, the marketing teams at many organizational management suite providers decided it would be a good idea to inundate the internet with ads about all the impressive things you could do with their particular brand of […]
GO BIG
GO BIG MAKE YOUR PAINT JOB SPLASH Painting a vehicle, to the public, seems like a simple enough task. I mean, most of us have been painting since we were two feet tall. Of course, what we in the collision repair industry know for a fact, is that painting a vehicle is hard. And to […]
LIFE IN COLOUR
LIFE IN COLOUR PAINT—THE CURE TO A HAPPY CUSTOMER It is an uncomfortable truth that—for many members of the public—the go-to way of measuring how well an auto repair facility repaired their vehicle has nothing to do with the post-repair crashworthiness, or how close to pre-accident condition it is. In most cases, a collision facility […]
CLEAN UP THAT ACT
CLEAN UP THAT ACT CUSTOMER COMFORT IS MORE IMPORTANT THAN EVER In 2020, health and safety procedures suddenly became the difference between success and closure for many collision industry businesses. Two years later, little has changed. As the pandemic tore through the globe, businesses that prioritized good working conditions for their staff were thanked in […]
HOW CLEAN IS YOUR PAINT BOOTH?
HOW CLEAN IS YOUR PAINT BOOTH? WHEN WAS THE LAST TIME YOU DID A DEEP-CLEAN? By Bianca Mazziotti Paint booths are an essential part of any collision repair shop—but what does it take to deliver exceptional service every time? Rod Katchuck, the head painter at Bergen’s Auto Repair in Saskatchewan, says you can only rely […]
CRACKING THE CODE
CRACKING THE CODE WHEN IT COMES TO GLASS, TRANSPARENCY IS EVERYTHING It’s clear that bringing auto glass repair and replacement services into a collision business is no easy task. The question remaining is: is it worth it? Even among those businesses that have invested in glass replacement services, the service itself is often considered to […]
SET IT STRAIGHT
SET IT STRAIGHT NEW MEASURING SYSTEMS ARE ALTERING THE COLLISION REPAIR SPACE When it comes to alignment and measuring systems, do you have your options straight? Until recently, most collision facilities outsourced alignment and measuring work. It just made sense. With recent innovations, however, collision repair facilities are capable of doing far more in-house work […]
A BALANCED DIET
A BALANCED DIET ADHESIVES DON’T HAVE TO BE THE WRONG MOVE What’s one word that can describe a healthy diet? There are many but consider this important one: balance. Want to eat well? Then you must get your greens in, your fruit, your fibre, protein. If you’re sick you eat more vitamin C, if you’re […]
A MICROSCOPIC MOVEMENT
A MICROSCOPIC MOVEMENT BIG CHANGES ARE NOT ALWAYS VISIBLE TO THE NAKED EYE In many ways, stability owned the last century—at least in the auto industry. In recent years, however, the only constant to rely on is change. In our industry, auto manufacturers have spent the past decade making drastic changes to how they are […]
MAKING A DENT
MAKING A DENT WHY PDR PROVIDERS ARE THRIVING EVEN AS THE TECHNIQUE GOES MAINSTREAM The paintless dent repair (PDR) sector was once known as a specialized service, reserved for out-of-house PDR experts. Not even PDR is an exception to the ever-changing nature of the collision repair industry. In fact, its transition from a specialized service […]
