CLEAN UP THAT ACT
CUSTOMER COMFORT IS MORE IMPORTANT THAN EVER
In 2020, health and safety procedures suddenly became the difference between success and closure for many collision industry businesses. Two years later, little has changed.
As the pandemic tore through the globe, businesses that prioritized good working conditions for their staff were thanked in a way that nobody would have ever expected. As the public became wary of crowded places, businesses that had taken industrial health and safety seriously for employees found it easy to mitigate risks for their customers.
According to countless studies, collision facilities that emphasized disinfection procedures and contact-free services in their marketing material during the social isolation era saw less dramatic reductions in business than their competitors.
While the world will—with any luck—not see another major viral pandemic for a few decades, now is not the time to back off on the approach to health and safety that your business adopted at the beginning of 2020.
In fact, it is time to double down. Why? Because— whether or not we live through another global pandemic, a business’s ability to provide contact-free service will still remain important to consumers, and your employees. In fact, since the end of the pandemic, drivers still appear to favour businesses While the world will—with any luck—not see another major viral pandemic for a few decades, now is not the time to back off on the approach to health and safety. that offer contact-free services—just ask Daniel Williams, a digital strategy, implementation, and analytics specialist working with Pariveda Solutions.
“The touchless economy is not coming, it’s here,” said Williams during a presentation to Guild 21. “Regardless of whether the coronavirus hit our world or not, we were already moving toward a touchless, frictionless economy. Look at Alexa. Look at mobile devices that let you order food. It was all about moving toward touchless.”
Read on to discover products that will help your business go above and beyond in the very important land of health and safety. Future you will thank you.
